The Power of Moments: Why Certain Experiences Have Extraordinary Impact (2017) by Chip and Dan Heath explores how life and work can be enriched by the creation of special experiences. These defining moments encompass people’s most meaningful experiences and encounters and can deepen relationships among individuals, organizations, and customers...
The Power of Moments: Why Certain Experiences Have Extraordinary Impact (2017) by Chip and Dan Heath explores how life and work can be enriched by the creation of special experiences. These defining moments encompass people’s most meaningful experiences and encounters and can deepen relationships among individuals, organizations, and customers...
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