Delivering Happiness (2013) by Zappos.com CEO Tony Hsieh is a business memoir that outlines the company’s customer service-focused model.
In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old...
Delivering Happiness (2013) by Zappos.com CEO Tony Hsieh is a business memoir that outlines the company’s customer service-focused model.
In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old...
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